Participative Monitoring Maputo

Report all garbage and sanitation issues in your city

MAPUTO

BEIRA

NAMPULA

the municipal council receives information
about which issues need to be solved

the collectors in your neighbourghood
receive information about the problems in real time

report problems in the
following categories:

Report View

dial *311# for free

Benefits

when you report problems your
neighbourhood gets cleaner

It's a simple and free way
to create a better environment

how it works

Whenever you see a trash or sanitation problem in your neighborhood you can solve it in an instant using MOPA.

To report a trash or sanitation problem, dial *311# for free from any mobile operator. Choose your district, neighborhood and type of problem.

The Municipal Council receives an alert informing them about the problem you just reported and informs the trash collection micro-company responsible for your neighborhood.

The trash collection micro-company responsible for your neighborhood received an alert and goes to the site to solves the problem.

In no time, the agents responsible go to the location and solve the reported problem.

As soon as the work is completed you will receive an SMS informing you that the problem has been resolved.

the municipal council receives information
about which issues need to be solved

the collectors in your neighbourghood
receive information about the problems in real time

Statistics

Lixo na rua

15411552

Contentor está cheio

50645100

Lixo fora do contentor

43754403

Camião não parou/passou

463467

Lixeira informal

922927

Lixo não domiciliares

179180

Contentor a arder

767769

AVERAGE RESPONSE TIME
1:30 HOURS

most reported problem
CONTAINER IS FULL

NEIGHBORHOOD WITH THE MOST REPORTS
ZIMPETO

solved/reported

[%requests_stats_sanitation_markup%]

most reported problem
TRASH IN DRAINAGE DITCH

NEIGHBORHOOD WITH THE MOST REPORTS
MAFALALA

solved/reported

Partners

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Implemented by